Terms & Conditions – True Care Store

Welcome to True Care Store. By accessing or using our website, you agree to comply with the following Terms & Conditions. Please read them carefully before placing an order or using our services.

If you do not agree with any part of these terms, you should not use this website.

1. Acceptance of Terms

By accessing True Care Store, you confirm that:

  • You are at least 22 years old
  • You agree to these Terms & Conditions
  • You will use the website in accordance with applicable laws

2. Use of the Website

You agree not to:

  • Misuse the website or attempt unauthorized access
  • Copy, reproduce, or distribute any content without permission
  • Use the site for fraudulent or illegal purposes
  • Upload harmful files, viruses, or malicious code

We reserve the right to restrict access or ban users who violate these terms.

3. Product Information & Availability

While we strive to provide accurate product details:

  • Descriptions, pricing, and availability may change without prior notice
  • Product images are for reference and may vary from actual packaging
  • Some products may have purchase restrictions based on region

We reserve the right to limit quantities or refuse orders at our discretion.

4. Pricing & Payments

  • All prices listed on the website are accurate to the best of our knowledge
  • Prices may change due to market fluctuations or supplier changes
  • Payment must be completed before order processing
  • We use secure third-party payment gateways for transactions

We are not liable for delays caused by banking systems or payment processors.

5. Order Processing & Shipping

By placing an order, you agree that:

  • You will provide accurate shipping details
  • Shipping times may vary depending on location
  • Customs delays for international orders are outside our control
  • We are not responsible for delivery failures due to incorrect addresses

6. Returns & Refunds

Our Refund & Return Policy applies strictly.

Returns are accepted only for:

  • Wrong items received
  • Damaged products
  • Expired items delivered
  • Missing items in the package

We do not accept returns for:

  • Opened packages
  • Used products
  • Orders placed by mistake
  • Change of mind after dispatch

Please refer to the complete Refund & Return Policy for full details.

7. Medical & Legal Disclaimer

True Care Store:

  • Does not diagnose, treat, or prescribe medication
  • Provides medicines for general consumer access and reseller distribution
  • Advises customers to consult a licensed healthcare professional before using any medication

Information on this website is not a substitute for medical advice.

8. Limitation of Liability

True Care Store shall not be held responsible for:

  • Incorrect use of products
  • Adverse reactions due to allergies or misuse
  • Delays caused by couriers, customs, or unavoidable events
  • Losses resulting from incorrect customer information

9. User Accounts

If you create an account on True Care Store:

  • Keep your login credentials confidential
  • Notify us immediately of any unauthorized access
  • You are responsible for all activities under your account

We may suspend or terminate accounts found violating terms.

10. Intellectual Property

All content on True Care Store, including:

  • Text
  • Images
  • Logos
  • Product descriptions
  • Website design

…is the intellectual property of True Care Store and may not be copied or used without written permission.

11. Third-Party Links

Our website may include links to external websites.

We are not responsible for any content, policies, or services provided by third-party sites.

13. Changes to Terms

True Care Store reserves the right to update or modify these Terms & Conditions at any time.

Changes take effect immediately once posted on this page.