Privacy Policy – True Care Store

At True Care Store, we are committed to protecting your privacy and ensuring that your personal information is handled safely and responsibly. This Privacy Policy explains how we collect, use, store, and protect your data when you visit our website, make a purchase, or interact with our services.

By using our website, you agree to the terms outlined in this policy.

1. Information We Collect

We may collect the following types of information:

a) Personal Information

  • Name
  • Email address
  • Phone number
  • Billing and shipping address
  • Account login details

b) Order Information

  • Products purchased
  • Payment details (processed securely by third-party gateways)
  • Transaction history

c) Technical Information

  • IP address
  • Browser type and version
  • Device information
  • Cookies and tracking data

d) Communication Information

  • Emails, messages, or inquiries sent by you
  • Feedback or reviews you provide

2. How We Use Your Information

We may use the collected information for:

  • Processing and fulfilling orders
  • Providing customer service and support
  • Sending order updates and notifications
  • Improving website performance and customer experience
  • Personalizing your shopping experience
  • Handling returns, refunds, or disputes
  • Sending promotional offers or newsletters (only if opted in)
  • Detecting fraud or unauthorized activities

3. How We Share Your Information

We do not sell or rent your personal information.

We may share data only with:

a) Service Providers

  • Payment gateways
  • Shipping and logistics partners
  • Customer support tools
  • IT and hosting providers

These partners only receive the information necessary to perform their services.

b) Legal Requirements

We may disclose information if required by law, regulation, court order, or to protect our rights and safety.

4. Cookies & Tracking Technologies

We use cookies to:

  • Identify returning customers
  • Improve website functionality
  • Store shopping cart items
  • Analyze website traffic and performance

You may disable cookies in your browser settings, but doing so may affect website functionality.

5. Data Security

We implement security measures to protect your data, including:

  • SSL encryption
  • Secure payment processing
  • Regular system monitoring
  • Restricted data access

Although we take all precautions, no online platform can guarantee 100% security.

6. Your Rights

Depending on your region, you may have the right to:

  • Access your personal data
  • Update or correct your information
  • Request deletion of your data
  • Opt out of marketing emails
  • Request a copy of your stored data

To exercise any of these rights, contact us at [Insert Contact Email].

7. Retention of Information

We retain your information only as long as necessary:

  • To fulfill orders
  • For accounting or legal obligations
  • To provide ongoing services

Once no longer required, data is securely deleted.

8. Third-Party Links

Our website may contain links to third-party websites.

We are not responsible for the privacy practices or content of those sites.

9. Children's Privacy

True Care Store does not knowingly collect information from individuals under 18 years of age.

If we discover such data is collected unintentionally, it will be deleted promptly.

10. Updates to This Privacy Policy

We may update this policy from time to time.

Any changes will be posted on this page with the updated date.

We encourage you to review this policy periodically.